GENERAL CONDITIONS OF SALE

https://peppegallery.com/

1. GENERAL INFORMATION

Ownership of this website https://peppegallery.com/, (hereinafter Website) flaunts it: JOSE MARÍA BERNAL GARCÍA, with NIF: 23284498B, and whose contact details are:

Address: Main street,57 04600 HUÉRCAL-OVERA ALMERÍA

Contact phone: 602595007

Contact email: info@peppegallery.com

This document (as well as other documents mentioned here) regulates the conditions governing the use of this Website (https://peppegallery.com/) and the purchase or acquisition of products and/or services in the same (onwards, Conditions).

For the purposes of these Conditions, it is understood that the activity that Peppe Gallery developed through the Website includes:

Sale of artistic works

In addition to reading these Conditions, before accessing, browse and/or use this website, The User must have read the Legal Notice and the General Conditions of Use, including, the cookie policy, and the privacy and data protection policy of Peppe Gallery. By using this Website or by making and/or requesting the acquisition of a product and/or service through it, the User agrees to be bound by these Conditions and by everything mentioned above., so if you don't agree with all of this, You must not use this Website.

In addition, It is reported that these Conditions could be modified. The User is responsible for consulting them every time they access, browse and/or use the Website since those that are in force at the time the purchase of products and/or services are requested will be applicable..

For all questions that the User may have in relation to the Conditions, they can contact the owner using the contact information provided above or, in your case, using the contact form.

2. THE USER

access, navigation and use of the Website, confers user status (hereinafter referred to, indistinctly, individually as a User or jointly as Users), so they are accepted, since you start browsing the Website, all the Conditions established here, as well as its subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations as the case may be..

The User assumes responsibility for correct use of the Website. This responsibility will extend to:

  • Use this Website only to make inquiries and legally valid purchases or acquisitions..
  • Do not make any false or fraudulent purchases. If it could reasonably be considered that a purchase of this nature has been made, could be annulled and the relevant authorities would be informed.
  • Provide truthful and lawful contact information, For example, email address, postal address and/or other information (see Legal Notice and General Conditions of Use).

The User declares to be older than 18 years and have legal capacity to enter into contracts through this Website.

The Website is aimed mainly at Users residing in Spain. Peppe Gallery does not ensure that the Website complies with the laws of other countries, either totally or partially. Peppe Gallery declines all responsibility that may arise from said access, nor does it ensure shipments or provision of services outside of Spain..

The User may formalize, at your choice, con Peppe Gallery the purchase and sale contract of the desired products and/or services in any of the languages ​​in which these Conditions are available on this Website.

3. PURCHASE OR ACQUISITION PROCESS

The Users duly registered You can buy on the Website by the established means and forms.. They must follow the online purchase and/or acquisition procedure of https://peppegallery.com/, during which various products and/or services can be selected and added to the cart, basket or final shopping space and, finally, click on: “Finalize purchase”

In addition, The User must fill out and/or verify the information requested in each step., although, during the purchasing process, before making payment, purchase details can be modified.

Next, The User will receive an email confirming that Peppe Gallery you have received your order or request for purchase and/or provision of the service, that is to say, order confirmation. Y, in your case, you will be informed, also, via email when your purchase is being shipped. In your case, This information could also be made available to the User through their personal space connecting to the Website..

Once the purchasing procedure has been completed, The User consents to the Website generating an electronic invoice that will be sent to the User via email. and in your case, through your personal space connecting to the Website. In addition, the User can, if you wish, get a copy of your paper bill, requesting it from Peppe Gallery using the contact spaces on the Website or through the contact information provided above.

The User acknowledges being up to date, at the time of purchase, of certain particular conditions of sale that concern the product and/or service in question and that are shown together with the presentation or, in your case, image of it on its website page, indicating, by way of example, but not exhaustive, and attending to each case: name, precio, components, weight, amount, color, products details, o characteristics, way in which they will be carried out and/or cost of the services; and acknowledges that placing the purchase or acquisition order materializes full and complete acceptance of the particular conditions of sale applicable to each case..

communications, purchase orders and payments involved during transactions carried out on the Website could be archived and preserved in the computerized records of Peppe Gallery in order to constitute a means of proof of transactions, in any case, respecting reasonable security conditions and current laws and regulations that are applicable in this regard, and particularly taking into account the Regulation (UE) 2016/679 of the European Parliament and the Council, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR) and the Organic Law 3/2018, of 5 December, Protection of Personal Data and guarantee of digital rights, and the rights that assist Users in accordance with the privacy policy of this Website.

4. AVAILABILITY

All purchase orders received by Peppe Gallery through the Website are subject to the availability of the products and/or that no circumstance or cause of force majeure (clause nine of these Conditions) affects their supply and/or the provision of services. If difficulties arise regarding the supply of products or there are no products left in stock, Peppe Gallery undertakes to contact the User and refund any amount that may have been paid as payment.. This will also be applicable in cases in which the provision of a service becomes unfeasible..

5. PRICES AND PAYMENT

The prices displayed on the Website are final., in Euros (€) and include taxes, unless due to legal requirement, especially regarding VAT, different issue is pointed out and applied.

Shipping costs are included in the final prices of the products as shown on the Website. So, Peppe Gallery performs delivery and/or shipping services through: Correos.

In no case will the Website automatically add additional costs to the price of a product or service., but only those that the User has voluntarily and freely selected and chosen.

Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation..

The accepted payment methods will be: Credit or debit card

Credit cards will be subject to verification and authorization by the issuing bank., if said entity does not authorize the payment, Peppe Gallery will not be responsible for any delay or non-delivery and will not be able to formalize any contract with the User.

Once Peppe Gallery receive the purchase order from the User through the Website, A pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time the shipping confirmation and/or confirmation of the service provided in the correct manner and, in your case, established place.

In any case, when clicking “Finalize purchase” The User confirms that the payment method used is theirs.

6. DELIVERY

In cases where it is necessary to physically deliver the contracted good, Deliveries will be made within the following territory: Spain (Peninsula and Balearic Islands)

Except for those cases in which there are unforeseen or extraordinary circumstances or, in your case, derived from product customization, The purchase order consisting of the products listed in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within the maximum period of 30 calendar days from the date of order confirmation.

If for some reason, that was attributable to him, Peppe Gallery could not meet the delivery date, will contact the User to inform him of this circumstance and, The latter may choose to continue with the purchase by establishing a new delivery date or cancel the order with a full refund of the price paid.. In any case, Home deliveries are made on business days.

If it is impossible to deliver the order due to the absence of the User, the order could be returned to the warehouse. Nevertheless, The carrier would leave a notice explaining where the order is and how to have it delivered again..

If the User is not going to be at the delivery location in the agreed time slot, you should contact Peppe Gallery to arrange delivery another day.

In case they pass 30 days from when your order is available for delivery, and has not been delivered for reasons not attributable to Peppe Gallery, Peppe Gallery It will be understood that the User wishes to withdraw from the contract and it will be considered resolved.. As a result of the termination of the contract, all payments received from the User will be returned, with the exception of additional expenses resulting from the User's own choice of a delivery method other than the least expensive ordinary delivery method offered by the Website., without any undue delay and, in any case, within the maximum period of 14 calendar days from the date on which the contract is considered terminated.

Nevertheless, The User must keep in mind that the transportation derived from the resolution may have an additional cost that may be passed on to them..

For the purposes of these Conditions, It will be understood that delivery has taken place or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires material possession of the products., which will be accredited by signing the receipt of the order at the agreed delivery address.

The risks that may arise from the products will be borne by the User from the moment of delivery.. The User acquires ownership of the products when Peppe Gallery receives full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if this takes place at a time after complete receipt of the amount to be paid by Peppe Gallery.

In accordance with the provisions of the Law 37/1992, of 28 December, of Value Added Tax (IVA), Purchase orders for delivery and/or provision will be understood to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except the Canary Islands., Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times depending on the specific article in question..

7. TECHNICAL MEANS TO CORRECT ERRORS

The User is informed that in the event that they detect that an error has occurred when entering data necessary to process their purchase request on the Website, You can modify them by contacting Peppe Gallery through the contact spaces enabled on the Website, y, in your case, through those authorized to contact customer service, and/or using the contact information provided in the first clause (General information). In addition, This information could also be corrected by the User through their personal space connecting to the Website..

In any case, the User, before clicking “Finalize purchase“, has access to space, cart, or basket where your purchase requests are noted and you can make modifications.

Likewise, The User is referred to consult the Legal Notice and General Conditions of Use and, specifically, the Privacy Policy to obtain more information on how to exercise your right to rectification as established in the Regulations (UE) 2016/679 of the European Parliament and the Council, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data (GDPR) and in the Organic Law 3/2018, of 5 December, Protection of Personal Data and guarantee of digital rights.

8. RETURNS

In cases in which the User purchased products on or through the owner's Website, You have a series of rights, as listed and described below:

Right of Withdrawal

The User, as consumer and user, make a purchase on the Website and, Therefore, you have the right to withdraw from said purchase within a period of 14 calendar days without the need for justification.

This withdrawal period will expire at 14 calendar days of the day that the User or a third party authorized by him, other than the carrier, acquired material possession of the goods purchased on the Website of Peppe Gallery or in the event that the goods that make up your order are delivered separately, to the 14 calendar days of the day that the User or a third party authorized by him, other than the carrier, acquired material possession of the last of those goods that made up the same purchase order, or in the case of a service contract, to the 14 calendar days from the day of conclusion of the contract.

To exercise this right of withdrawal, The User must notify his decision to Peppe Gallery. You will be able to do it, in your case, through the contact spaces enabled on the Website.

The User, regardless of the medium you choose to communicate your decision, You must express clearly and unequivocally that it is your intention to withdraw from the purchase contract.. In any case, The User may use the model withdrawal form that Peppe Gallery makes available to you as an annex to these Conditions, however, its use is not mandatory.

To meet the withdrawal period, It is enough that the communication that unequivocally expresses the decision to withdraw is sent before the corresponding deadline expires..

In case of withdrawal, Peppe Gallery will reimburse the User for all payments received, including shipping costs (with the exception of additional expenses chosen by the User for a shipping method other than the least expensive method offered on the Website.) without any undue delay and, in any case, no later than 14 calendar days from the date on which Peppe Gallery is informed of the decision to withdraw by the User.

Peppe Gallery will reimburse the User using the same payment method that the User used to make the initial purchase transaction.. This refund will not generate any additional cost to the User.. Nevertheless, Peppe Gallery could withhold said refund until you have received the products or items of the purchase, or until the User presents proof of their return, depending on which condition is met first.

The User can return or send the products to Peppe Gallery in: Main street,57 04600 HUÉRCAL-OVERA ALMERÍA

And it must do so without any undue delay and, in any case, no later than the period of 14 calendar days from the date on which Peppe Gallery was informed of the decision to withdraw.

The User acknowledges knowing that they must assume the direct cost of return (transport, delivery) of the goods, if any were incurred. Besides, will be responsible for the decrease in value of the products resulting from handling other than that necessary to establish the nature, the characteristics and operation of the goods.

The User acknowledges knowing that there are exceptions to the right of withdrawal, as stated in the article 103 of the Royal Legislative Decree 1/2007, of 16 November, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. In an enunciative way, and not exhaustive, this would be the case of: personalized products; products that may deteriorate or expire quickly; Music or video CDs/DVDs without their packaging, just as sealed at the factory; products that for hygiene or health reasons are sealed and have been unsealed after delivery; provision of digital content without physical support.

In this same sense, the provision of a service that the User could contract on this Website is governed., since this same Law establishes that the Right of withdrawal will not assist Users when the provision of the service has been completely executed., or when it has started, with the express consent of the consumer and user and with their recognition that they are aware that, once the contract has been fully executed by Peppe Gallery, you will have lost your right of withdrawal.

In any case, No refund will be made if the product has been used beyond simply opening it., of products that are not in the same conditions in which they were delivered or that have suffered any damage after delivery.

In addition, Products must be returned using or including all their original packaging., the instructions and other documents that, if applicable, accompany them, plus a copy of the purchase invoice.

In the following link you can download the Model withdrawal form: https://peppegallery.com/wp-content/uploads/2025/07/modelo-formulario-desistimiento.docx

Return of defective products or shipping error

These are all those cases in which the User considers that, at the time of delivery, the product does not comply with what is stipulated in the contract or purchase order, and?, therefore, you should contact Peppe Gallery immediately and inform you of the existing disagreement (defect/error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).

The User will then be informed on how to proceed with the return of the products., and these, once returned, will be examined and the User will be informed, within a reasonable period, If the refund is appropriate or, in your case, the replacement of the same.

The refund or replacement of the product will be made as soon as possible and, in any case, within the 14 days following the date on which we send you an email confirming that the refund or replacement of the non-conforming item is appropriate.

The amount paid for products that are returned due to a defect, when it really exists, will be reimbursed in full, including delivery costs and costs that the User may have incurred to make the return. The refund will be made by the same payment method that the User used to pay for the purchase..

In any case, The rights recognized in the legislation in force at all times for the User will always be adhered to., as consumer and user.

Guarantees

The User, as consumer and user, enjoys guarantees on the products that you can purchase through this Website, in the terms legally established for each type of product, responding Peppe Gallery, therefore, for the lack of conformity of the same that manifests within a period of three years from the delivery of the product.

In this sense, It is understood that the products comply with the contract provided that: conform to the description made by Peppe Gallery and possess the qualities presented therein; are suitable for the uses to which products of the same type are ordinarily intended; and present the usual quality and performance of a product of the same type and that are fundamentally expected of the same. When this is not the case with respect to the products delivered to the User, This must proceed as indicated in the section Return of defective products or shipping error. Nevertheless, some of the products sold on the Website, They could present non-homogeneous characteristics as long as these derive from the type of material with which they have been manufactured., and therefore will be part of the individual appearance of the product, and they will not be a defect.

Besides, It could be the case that the User purchases on the Website a product from a brand or manufactured by a third party.. In this case, and considering the User that it is a defective product, You also have the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise your legal warranty right directly against them during the three years following the delivery of said products.. For this, the User must have kept all the information in relation to the guarantee of the products.

9. DISCLAIMER

Unless otherwise provided by law, Peppe Gallery will not accept any responsibility for the following losses, regardless of its origin:

  • any losses that were not attributable to any breach on your part;
  • business losses (including lost profits, of income, of contracts, expected savings, data, pérdida del fondo de comercio o gastos innecesarios incurridos); o de
  • toda otra pérdida indirecta que no fuera razonablemente previsible por ambas partes en el momento en que se formalizó el contrato de compraventa de los productos entre ambas partes.

Igualmente, Peppe Gallery también limita su responsabilidad en cuanto a los siguientes casos:

  • Peppe Gallery aplica todas las medidas concernientes a proporcionar una visualización fiel del producto en el Sitio Web, sin embargo no se responsabiliza por las mínimas diferencias o inexactitudes que puedan existir debido a falta de resolución de la pantalla, o problemas del navegador que se utilice u otros de esta índole.
  • Peppe Gallery actuará con la máxima diligencia a efectos de poner a disposición de la empresa encargada del transporte del producto objeto del pedido de compra. Sin embargo, no se responsabiliza por perjuicios provenientes de un mal funcionamiento del transporte, especialmente por causas como huelgas, retenciones en carreteras, y en general cualquiera otras propias del sector, que deriven en retrasos, pérdidas o hurtos del producto.
  • Fallos técnicos que por causas fortuitas o de otra índole, impidan un normal funcionamiento del servicio a través de internet. Falta de disponibilidad del Sitio Web por razones de mantenimiento u otras, que impida disponer del servicio. Peppe Gallery pone todos los medios a su alcance a efectos de llevar a cabo el proceso de compra, pago y envío/entrega de los productos, no obstante se exime de responsabilidad por causas que no le sean imputables, caso fortuito o fuerza mayor.
  • Peppe Gallery no se hará responsable del mal uso y/o del desgaste de los productos que hayan sido utilizados por el Usuario. Al mismo tiempo, Peppe Gallery tampoco se hará responsable de una devolución errónea realizada por el Usuario. Es responsabilidad del Usuario devolver el producto correcto.
  • En general, Peppe Gallery no se responsabilizará por ningún incumplimiento o retraso en el cumplimiento de alguna de las obligaciones asumidas, cuando el mismo se deba a acontecimientos que están fuera de su control razonable, that is to say, que se deban a causa de fuerza mayor, y ésta podrá incluir, a modo enunciativo pero no exhaustivo:
    • Huelgas, cierres patronales u otras medidas reivindicativas.
    • Conmoción civil, revuelta, invasión, amenaza o ataque terrorista, guerra (declarada o no) o amenaza o preparativos de guerra.
    • Incendio, explosión, tormenta, inundación, terremoto, hundimiento, epidemia o cualquier otro desastre natural.
    • Imposibilidad de uso de trenes, barcos, aviones, transportes de motor u otros medios de transporte, públicos o privados.
    • Imposibilidad de utilizar sistemas públicos o privados de telecomunicaciones.
    • Actos, decretos, legislación, normativa o restricciones de cualquier gobierno o autoridad pública.

De esta forma, las obligaciones quedarán suspendidas durante el periodo en que la causa de fuerza mayor continúe, y Peppe Gallery dispondrá de una ampliación en el plazo para cumplirlas por un periodo de tiempo igual al que dure la causa de fuerza mayor. Peppe Gallery pondrá todos los medios razonables para encontrar una solución que le permita cumplir con sus obligaciones a pesar de la causa de fuerza mayor.

10. COMUNICACIONES POR ESCRITO Y NOTIFICACIONES

Mediante el uso de este Sitio Web, el Usuario acepta que la mayor parte de las comunicaciones con Peppe Gallery sean electrónicas (correo electrónico o avisos publicados en el Sitio Web).

A efectos contractuales, el Usuario consiente en usar este medio electrónico de comunicación y reconoce que todo contrato, notificación, información y demás comunicaciones que Peppe Gallery envíe de forma electrónica cumplen con los requisitos legales de ser por escrito. Esta condición no afectará a los derechos reconocidos por ley al Usuario.

El Usuario puede enviar notificaciones y/o comunicarse con Peppe Gallery a través de los datos de contacto que en estas Condiciones se facilitan y, in your case, a través de los espacios de contacto del Sitio Web.

Igualmente, salvo que se estipule lo contrario, Peppe Gallery puede contactar y/o notificar al Usuario en su correo electrónico o en la dirección postal facilitada.

11. RENUNCIA

Ninguna renuncia de Peppe Gallery a un derecho o acción legal concreta o la falta de requerimiento por Peppe Gallery del cumplimiento estricto por el Usuario de alguna de sus obligaciones supondrá, ni una renuncia a otros derechos o acciones derivados de un contrato o de las Condiciones, ni exonerará al Usuario del cumplimiento de sus obligaciones.

Ninguna renuncia de Peppe Gallery a alguna de las presentes Condiciones o a los derechos o acciones derivados de un contrato surtirá efecto, a no ser que se establezca expresamente que es una renuncia y se formalice y se le comunique al Usuario por escrito.

12. NULIDAD

Si alguna de las presentes Condiciones fuesen declaradas nulas y sin efecto por resolución firme dictada por autoridad competente, el resto de las cláusulas permanecerán en vigor, sin que queden afectadas por dicha declaración de nulidad.

13. ACUERDO COMPLETO

Las presentes Condiciones y todo documento al que se haga referencia expresa en estas constituyen el acuerdo íntegro existente entre el Usuario y Peppe Gallery en relación con el objeto de compraventa y sustituyen a cualquier otro pacto, acuerdo o promesa anterior convenida verbalmente o por escrito por las mismas partes.

El Usuario y Peppe Gallery reconocen haber consentido la celebración de un contrato sin haber confiado en ninguna declaración o promesa hecha por la otra parte, salvo aquello que figura expresamente mencionado en las presentes Condiciones.

14. PROTECCIÓN DE DATOS

La información o datos de carácter personal que el Usuario facilite a Peppe Gallery en el curso de una transacción en el Sitio Web, serán tratados con arreglo a lo establecido en la Política de Privacidad o de protección de datos (contenida, in your case, en el Aviso Legal y Condiciones Generales de Uso). Al acceder, navegar y/o usar el Sitio Web el Usuario consiente el tratamiento de dicha información y datos y declara que toda la información o datos que facilita son veraces.

15. LEGISLACIÓN APLICABLE Y JURISDICCIÓN

access, navegación y/o uso de este Sitio Web y los contratos de compra de productos a través del mismo se regirán por la legislación española.

Cualquier controversia, problema o desacuerdo que surja o este relacionado con el acceso, navegación y/o uso del Sitio Web, o con la interpretación y ejecución de estas Condiciones, o con los contratos de venta entre Peppe Gallery y el Usuario, será sometida a la jurisdicción no exclusiva de los juzgados y tribunales españoles.

16. QUEJAS Y RECLAMACIONES

El Usuario puede hacer llegar a Peppe Gallery sus quejas, reclamaciones o todo otro comentario que desee realizar a través de los datos de contacto que se facilitan al principio de estas Condiciones (Información General).

Besides, Peppe Gallery dispone de hojas oficiales de reclamación a disposición de los consumidores y usuarios, y que estos pueden solicitar a Peppe Gallery en cualquier momento, utilizando los datos de contacto que se facilitan al principio de estas Condiciones (Información General).

In addition, si de la celebración de este contrato de compra entre Peppe Gallery y el Usuario emanara una controversia, el Usuario como consumidor puede solicitar una solución extrajudicial de controversias, de acuerdo con el Reglamento (UE) 524/2013 of the European Parliament and the Council, of 21 de mayo de 2013, sobre resolución de litigios en línea en materia de consumo y por el que se modifica el Reglamento (CE) 2006/2004 y la Directiva 2009/22/CE. Puede acceder a este método a través del siguiente sitio web: https://ec.europa.eu/consumers/odr/.

Este documento de Condiciones Generales de Venta ha sido creado mediante el generador de plantilla de condiciones generales de venta online el día 01/07/2025.